Return and Refund Policy

Return and Refund Policy

At Agarwal Sarees Global, your satisfaction matters to us. Please read our return and refund policy carefully before making a purchase.

1. Returns

We accept returns on eligible items. To qualify for a return:

  • The return request must be raised within 2 days of delivery.
  • The item must be unused, unwashed, and in its original condition with all tags intact.
  • The item must be in its original packaging.

2. Non-Returnable Items

The following items are not eligible for return:

  • Customised or made-to-order sarees
  • Items marked as final sale
  • Items that have been worn, washed, or altered

3. How to Initiate a Return

  1. Contact us within 2 days of delivery at support@agarwalsareesglobal.com or call 6232310555.
  2. Share your order number and reason for return.
  3. Our team will review your request and respond within 2 business days with further instructions.

4. Refunds

All approved refunds will be issued as store credit only. No cash or payment gateway refunds will be processed. Store credit can be used towards your next purchase at Agarwal Sarees Global.

5. Return & Exchange Fee

A return and exchange handling fee of ₹200 applies to all eligible returns and exchanges for orders within India. This fee will be deducted from the store credit issued.

6. Shipping Charges

Shipping fees are non-refundable under all circumstances.

7. Contact Us

For any return or refund queries, please reach out to us during business hours:

📧 Email: support@agarwalsareesglobal.com
📞 Phone: 6232310555
🕐 Business Hours: Monday – Friday, 11:00 AM – 6:00 PM (IST)