Terms and Conditions

Terms and Conditions

Welcome to Agarwal Sarees Global. By accessing or using our website agarwalsareesglobal.com, you agree to be bound by the following Terms and Conditions. Please read them carefully before making a purchase.

1. General

These Terms and Conditions govern your use of our website and the purchase of products from Agarwal Sarees Global. By placing an order, you confirm that you have read, understood, and agreed to these terms. We reserve the right to update these terms at any time without prior notice.

2. Products

We make every effort to display our products as accurately as possible. However, colours may vary slightly due to screen settings and photography lighting. All sarees are handcrafted and may have minor natural variations, which are characteristic of authentic handmade textiles and not considered defects.

3. Pricing

All prices are listed in Indian Rupees (INR) unless otherwise stated. For international orders, prices may be displayed in your local currency at checkout. We reserve the right to change prices at any time without notice. Prices at the time of order placement will be honoured.

4. Orders and Payment

  • Orders are confirmed only upon successful payment.
  • We accept major credit/debit cards, UPI, net banking, and other payment methods available at checkout.
  • In the event of a payment failure, please do not place a duplicate order before confirming with us.
  • We reserve the right to cancel any order in case of pricing errors, stock unavailability, or suspected fraudulent activity.

5. Shipping

Orders are shipped as per our Shipping Policy. Delivery timelines are estimates and may vary. Agarwal Sarees Global is not liable for delays caused by courier partners, customs, or circumstances beyond our control.

6. Returns and Refunds

Returns and refunds are governed by our Return and Refund Policy. By placing an order, you agree to the terms outlined therein, including the ₹200 return/exchange handling fee and store credit-only refunds.

7. Intellectual Property

All content on this website — including images, text, logos, and designs — is the property of Agarwal Sarees Global and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent.

8. User Conduct

You agree not to:

  • Use our website for any unlawful purpose
  • Submit false or misleading information
  • Attempt to gain unauthorised access to our systems
  • Engage in any activity that disrupts or interferes with our website

9. Limitation of Liability

Agarwal Sarees Global shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability shall not exceed the value of the order placed by you.

10. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in India.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

📧 Email: support@agarwalsareesglobal.com
📞 Phone: 6232310555
🕐 Business Hours: Monday – Friday, 11:00 AM – 6:00 PM (IST)